Typically, Wardah offers a standard shipping option. The specifics may vary depending on your location.

What shipping options are available?

Delivery times vary based on the shipping method chosen and your location. We provide estimated delivery times during checkout.

How long will it take for my order to arrive?

It may be possible to change your shipping address before you create your order. Change your address on “Account” page and go to “Address Book” section.

Can I change my shipping address?

Yes, once your order has been shipped, we will provide you with a tracking number. You can use this number to track the status of your shipment online. Check your tracking number on “Account” and go to” Order History” section.

Can I track my order?

If your order is delayed beyond the estimated delivery time, please contact our customer service team. They will be able to assist you and provide updates on your order status.

What should I do if my order is delayed?

Depending on the courier, they may leave a notice with instructions for redelivery or pick-up. It's advisable to check the tracking information for details or contact the courier directly.

What happens if I'm not home when my package arrives?

Please contact our customer service team immediately with photos of the damaged package and its contents.

What should I do if my package is damaged during shipping?

First, check with others at your address and your neighbors to see if they accepted the delivery. Sometimes carriers leave packages in a safe location or with a neighbor. If you still can't locate your package, contact our customer service team for assistance.

Shipping and Delivery