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PRIVACY POLICY

Welcome to the official Website of Wardah Beauty (hereinafter referred to as “We”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Notice, or our practices with regards to your personal information, please contact us at customercare@paracorpgroup.com

When you visit our website https://www.wardahbeauty.com/ ("(the “Website“"), and generally, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take the time to read it carefully, because it is important. If any of the terms in this Privacy Notice you do not agree to, you can immediately stop using our Services or contact us via the contact provided at the end of this Privacy Notice.

This Privacy Notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.


I. SCOPE

Last Updated: 2024, July 22nd

  1. Scope

  2. Definition

  3. Legal Basis of Processing

  4. Information We Collect

  5. Information We Collect Directly From You

  6. Information About Your Use Our Services

  7. Information We Collect From Other Sources

  8. Information We Collect Automatically

  9. Type of Cookie We Use

  10. Limit Cookie

  1. How Do We Use Your Information

  2. How Do We Share Your Information

  1. Payment Gateway

  2. Third Party Services

  1. Your Rights

  2. How We Process Your Personal Data

  1. How We Safeguard Your Data

  2. Children Data Processing

  3. Data Retention

  4. Deletion and Erasure of Personal Data

  5. Transnational Data Transfer

  1. Changes to Our Privacy Notice

  2. Contact


II. DEFINITION

 Each of the following words or terms in this Privacy Notice has the following meaning, unless expressly stipulated otherwise:

  1. “Personal Data” means data regarding user which are identified or can be identified separately or in combination with other information, either directly or indirectly, as collected while using our Services.


  1. “User” (“You”) means any person who accesses and/or uses part or all of the services available on the Website.


  1. “PT Paragon Technology and Innovation” is a manufacture company that oversees the Brand Commerce. 


  1. “Brand Commerce” means registered trademarks owned and used PT Paragon Technology and Innovation. Including but not limited to Wardah, MakeOver, Emina, Kahf, Putri, Crystallure, Instaperfect, Labore, Biodef, tavi, Wonderly, and Earth Love Life.


  1. “PT Paranova Global Optima” is a company engaged in the sale of cosmetics and personal care products directly to end consumers in this webcommerce.


III. LEGAL BASIS OF PROCESSING

  1. User’s Consent

We need your consent to process Personal Data for certain purposes or to the extent required under the applicable laws and regulations.  

You give your consent by clicking the Grant Access, Agree, Claim button, or other similar signs that expresses your consent.


  1. Contractual Obligation

We may process your Personal Data to carry out our contractual obligations with you, including carrying out our Terms and Conditions.


  1. Legitimate Interest

We can also process your Personal Data if necessary, based on our legitimate interests, as long as your basic interests and rights do not outweigh those interests. This includes but not limited to carrying out the processing purposes.


  1. Legal Obligation

We can process your Personal Data if necessary, to comply with applicable laws and regulations, including if there is a request from government agencies and/or authorized law enforcement agencies.



IV. INFORMATION THAT WE COLLECT

  1. Information We Collect Directly From You

We collect information that You provide directly to us, such as when You register an account on our Website, trade on our Website, register for our newsletter, express interest in our vouchers, and/or interact with us on social media. The types of Personal Data we may collect directly from You include:

  1. Contact information, such as your name, gender, date of birth, email address, mobile number, Instagram account, and profession;

  2. Addresses, such as street names, areas, cities, provinces, and countries;

  3. skin information, such as your skin type, skin problem, and skin tone; and

  4. Product information, such as the make-up products You have and how you can find out about our products. In addition, we  We also collect data about your purchases along with the vouchers that you  You often use to buy products at our official Brand Commerce.


  1. Information About Your Use Our Services 

We collect information about your use of the Service, such as: buying our products on our Website, or products that interest you. We also collect other information about your use of the service, such as the applications You use, the websites You visit, and how You interact with the contents We offer through the Services.


If You buy one of Our products from our official Brand Commerce.  We collect your purchase order data, such as: what products were purchased, the number of products, the total price of the order, and the vouchers You used in the transaction;  We may also collect your Personal Data such as your name, email and telephone number; and your address as the information required to deliver your order.

 

If You use our sharing feature to inform Your friends about the product, We will be able to collect that information. In addition, We may also collect other information about you, such as your device or your use of the Service with your consent to send it to us.


    • Information We Collect From Other Sources 

When You access the service through a social media, We collect information from the social media in accordance with your settings on the social media. If You wish us to be on social media, We will collect information about these interactions. The information We collect includes your name, image, social media username, and email address that corresponds to the social media. We may also collect information about You from third parties, including publicly available sources or friends who share our products on their sharing channels.


  1. Information We Collect Automatically 

  1. What is a Cookie? 

When You visit our Website, We collect certain information automatically. To collect this information, We may use cookie and similar technologies. "Cookie" are text files that a website sends to a visitor's computer or other device connected to the internet to identify the visitor or to store information or settings in the browser. 


Cookie are small strings of characters that are used by many websites to send data to your device and can, over time, return information to those websites. By using Cookie, We may also collect information about your online activities from time to time. Such information include:

  1. URL that describes a visitor to our Website;

  2. The search terms used to reach our Website;

  3. Details about the devices used to access our Website (such as: IP address, browser information, device information and operating system information);

  4. Details about your interactions with our Website (such as: date, time, length of time You accessed our site, specific pages accessed during your visit to our Website, and email marketing that You opened); and

  5. Usage information (such as: the number and frequency of visitors to our Website).


    • What Types of Cookie Do We Use?

There are a number of different types of Cookie, however, our Website uses:

  1. Functionality – We use these Cookie so that We recognize You on our Website and remember your previously selected preferences, including keeping You signed in on the Website. These could include what language You prefer and the location You are in. A mix of first-party and third-party Cookie are used for this purpose.


  1. Advertising – We use these Cookie to collect information about your visit to our Website, the content You viewed, the links You followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through Cookie with our advertising partners. This means that when You visit another website, You may be shown advertising based on your browsing patterns on our Website.


We may associate this information with your newsletter if You subscribe, the device You use to connect to our services, and the email or social media accounts You use to connect with Us.


    • Limiting Cookie

Most web browsers are set to accept Cookie by default. You can usually choose to set your browser to delete or reject browser Cookie. Please note that if You choose to delete or reject Cookie this may affect the availability and functionality of our Website.

You can customize your web browser to accept or reject all Cookie, and to notify You when a Cookie is sent. Each web browser is different in how it changes Cookie preferences, so disabling Cookie may affect your use of our services either partially or completely.




 V.    HOW WE USE YOUR INFORMATION

We may use the information We collect to deliver the products You buy on our official Brand Commerce websites, improve your experience while browsing our Website, customize your subscription newsletters and also our interactions with you, and to provide, maintain and improve Our services. We may also use the information We collect to:

  1. Communicate with You about our Services, including to notify You of products and services that may be of interest to You;

  2. Facilitating your engagement with the Services, including enabling You to post product comments and reviews;

  3. Notify You of our new product launch dates, new product information and brand related information;

  4. Provide promotional offers and giveaway; and

  5. Conduct or administer surveys and other market research.




 VI.    HOW WE SHARE YOUR INFORMATION

We may also share the information We collect with:

  1. Selected partners as part of a co-sponsored promotion;

  2. Government agencies and/or authorized law enforcement agencies to comply with a legal or regulatory obligation, protect and defend our rights or property, protect the safety of our customers and users of our Website or the public, and protect against legal liability;

  3. Other company in connection with, or during negotiation, a merger, sale of company assets, financing, or acquisition of all or part of our business by another company;

  4. Our current and future affiliates, subsidiaries, and other companies under the same control and ownership; and

  5. Other Website visitors when You provide product reviews or other content, in which that content will be sorted by our team and the selected product reviews will be posted publicly. Other Website visitors may be able to see your name or other information about You that You post, such as your social media accounts or username.

Specifically, We can also share your Personal Data with the following parties:

    • Payment Gateway

If You buy our products from our Brand Commerce site, to complete an order, You must make a payment through our integrated payment method. We work with Paypal, a payment gateway provider, which will collect your payment information according to the method You choose. All your data will be encrypted via the Payment Card Industry Data Security Standard (PCI-DSS).


All direct payment gateways comply with the standards set by the PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. And Paypal has met this standard. The PCI-DSS requirements help ensure the safe handling of credit card information by our authorized Brand Commerce stores and their service providers. For more information, You may also want to read Paypal’s Terms of Service here or the Privacy Statement here.


    • Third-Party Service Providers

In general, the third-party providers We use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.


However, certain third-party service providers   have their own privacy policies with respect to the information that We must provide to them for transactions related to your purchases. For these providers, We recommend that You read their privacy policy so that You can understand the way in which your personal information will be handled by this provider.

We also work with other Shipping providers and Logistics Partners, who have their own privacy policies with respect to the information We need to make available for your shipping related transactions. After You leave our store Website or are directed to a third party Website or application, You are no longer governed by this Privacy Notice or our Website Terms of Service.




 VII.    YOUR RIGHTS

We would like to make sure You are fully aware of Your following rights:

  1. To obtain information about the clarity of identity, the basis of legal interests, the purpose of data collection/processing and data collectors, and accountability of parties who can access your Personal Data including related Third Parties;

  2. To complete, update, amend and/or correct any errors and/or inaccuracies in his/her Personal Data;

  3. To obtain access and copies of his/her Personal Data in accordance with the provisions of laws and regulations;

  4. To end the processing, delete and/or destroy his/her Personal Data in accordance with the provisions of laws and regulations;

  5. To withdraw the consent that has been given;

  6. To give objection of automatic data processing, including profiling;

  7. To delay or restrict the processing of Personal Data in proportion to the purposes for which the Personal Data is processed;

  8. To sue and to get compensation due to violation of data processing in accordance with the provisions of laws and regulations; dan

  9. Use and send his/her Personal Data to other Personal Data controllers, if needed.

If You submit requests related to the exercise of your rights, We will respond and fulfill Your request in accordance with the applicable laws and regulations. If You wish to exercise any of the rights as We have described above, please contact Us through the contact available in this Privacy Notice.



 VIII.    HOW WE PROCESS YOUR PERSONAL DATA

    • How We Secure Your Personal Data

We have implemented appropriate technical and organizational security measures designed to protect the security of any information We process to protect Personal Data from Personal Data processing that is contrary to the applicable laws and regulations, and determine the level of security of your Personal Data by taking into account the nature and risks of the Personal Data that must be protected in the processing of Personal Data.


We will also supervise each party involved in the processing of your Personal Data under our control.


While We will use our best efforts to protect Your Personal Data, there remains a possibility that a third party may gain unauthorized access, misuse, and/or unlawfully disclose Your Personal Data through no fault of ours. In this case, You are responsible for using this Website in a secure manner, including Your use of third-party websites/applications that We do not manage.

We may provide links to third party websites, services and applications, such as Instagram and other trading websites, which are not operated or controlled by us. This Privacy Notice does not apply to third party services, and We cannot be responsible for the content, privacy policies, or practices of third party services. We encourage You to review the privacy policies of any third party services before providing any information to or through them. Your interactions with features from these third parties are governed by the privacy policies of the third party services that provide these features.

    • Children Data Processing

Our services are not designed for children and do not knowingly collect Personal Data from children (under 18 years and unmarried). If You have reason to believe that a child has provided Personal Data to us, please contact us at the contact provided below and We will double-check the facts and delete the information from our database if it is proven to be child data.

3. Data Retention

a) We will use your Personal Data to the extent that it is consistent with the purposes for which it was originally obtained and collected.

b)    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements)

c)    When We have no ongoing legitimate business need to process your personal information, We will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then We will securely store your personal information and isolate it from any further processing until deletion is possible.


4. Deletion and Erasure of Personal Data

a)    The deletion of a Personal Data is initiated by You, i.e., You can delete your user account by submitting a written request for deletion of the Personal Data via the contact listed in this Privacy Notice. After receiving and processing it, We will delete your Personal Data so that it cannot be used anymore as your Personal Data will no longer be registered to a user.


b)    Please note that even though You are no longer a registered user, your Personal Data will still be stored in us according to the data retention period.


c)    You can submit a written application for the erasure of your Personal Data through the communication facilities provided by us accompanied by the explanations of the reasons to remove part or all of the Personal Data, so that they will not be identified and displayed. Consequently, some of our Service might not be available if You choose to delete part of your Personal Data, while the deletion of all Personal Data will result in the termination of the user's account.


5.  Cross Border Data Transfer

We also operate in other country(ies). 


Your Personal Data may be also transferred to other entities outside Indonesia. We shall comply with the laws outside Indonesia related to Personal Data protection.



 IX.    CHANGES TO OUR PRIVACY NOTICE

We may change this Privacy Notice from time to time. Before We make any changes, We will notify You of any changes to this Privacy Notice a maximum of 14 calendar days prior to the date the changes become effective. We will post the updated policy on our Website and will indicate when the Privacy Notice was last revised. We will also send You an email notification that our Privacy Notice has recently changed. You should periodically review our current Privacy Notice to stay informed about our Personal Data practices.



 X.    CONTACT

Any questions, comments, and requests regarding this Privacy Notice should be addressed to:

 

PT Paranova Global Optima

Jl. Ciledug Raya No. 10, Kelurahan Ulujami, Kecamatan Pesanggrahan, Kota Jakarta Selatan 12250

Email : pdp@paracorpgroup.com or customercare@paracorpgroup.com 








Terms and Conditions

Statement of Agreement

  • The network of websites (collectively, the “Wardah websites”) operated by Wardah Beauty (“Wardah”), consists of various websites and web pages. Use of the Wardah website is a form of your consent to all matters such as the terms, conditions and notices therein.

  • By accessing or using this site, you agree to the terms of use, conditions, privacy policy, and all applicable laws. If you do not agree to these terms, do not use this site or any other Wardah websites.


Applicable Law

  • Access and use of this site are subject to these Terms and Conditions and in accordance with the laws and regulations applicable in the Republic of Indonesia. Users who choose to access this site from locations outside Indonesia and do so on their own initiative are responsible for compliance with applicable local laws.

  • The Law of the Republic of Indonesia applies to these Terms and Conditions and any disputes relating to these Terms and Conditions will be submitted to the South Jakarta District Court


Intellectual Property Rights

  • Any copyright and other intellectual property rights in the entire content included in this site, including but not limited to text, designs, graphics, interfaces, or code and the selection and arrangement of them are the property of Wardah under the rules and regulations applicable in Indonesia.

  • You waive any ownership rights to all comments, suggestions, graphics, ideas (including product ideas and advertising ideas), and other information or material that you submit to Wardah through this site, and you acknowledge Wardah’s unrestricted right to use them (either materials or ideas similar to your input) in any media, now and in the future, without notice, compensation or liability whatsoever to you or to anyone else. This also means Wardah has no obligation to keep your submissions confidential.

  • You are allowed to browse this site and to reproduce its contents either by printing, downloading to your hard disk and / or distributing it to other people but, as long as it is for non-commercial purposes, providing information and for personal use only. No reproduction of any part of the site may be sold or distributed for commercial gain or modified or combined with other work, publication or website, whether in hard copy or electronic format, including posts on other sites. Wardah does not grant a license or right to do so.


Prohibition

  • Harassment in any way and form on this site or any of the Wardah websites is strictly prohibited, including through e-mail and chat, or by the use of inappropriate or abusive language.

  • Impersonation of any person, including employees, supervisors, Wardah representatives, or other members and visitors to the site is prohibited.

  • You may not download, distribute, or publish content through sites that are defamatory, insulting, indecent, threatening, invading privacy or publicity rights, abusive, illegal, or inappropriate, or which may constitute or encourage a form of crime, as a form of violation of the law.

  • You cannot download commercial content on the site or use the site to ask other people to join or become a member of commercial online services or other organizations.


User Submissions

  • Wardah does not and cannot review all submissions posted to or created by users accessing the Site and is not in any manner responsible for the content of these submissions. You acknowledge that by providing you the ability to view and distribute content created by users of this site, Wardah is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any submissions or activities on the site. However, Wardah reserves the right to block or remove submissions and/or users that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) violates any law or regulation or (e) offensive or otherwise unacceptable to Wardah at its sole discretion.

  • Your personal information that is posted or transmitted will be treated by Wardah in accordance with the Privacy Policy of this website.

  • Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any submission will be considered non-confidential and non-proprietary. Wardah will have no obligations with respect to the submissions.


Disclaimers

  • All information provided on this site is general in nature and cannot guarantee anything. Wardah has the right to completely change the title and / or content of the information on this website. Wardah cannot be sued or sued for any statements, errors, inaccuracies, and / or deficiencies in any information submitted on this site and does not promise that the site, content, or services from the site will be free from errors or disruptions.

  • Wardah makes no warranties about the accuracy or completeness of the content of this site or any other external sites. The information on this site has been included for general information purposes only. It should not be used as a reference for any particular purpose and no representation or warranty is given as to its accuracy or completeness.

  • Wardah does not warrant that the functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or server can render this site free of viruses or other harmful components.

  • The results obtained from using the products on this site may be different for each user. All customers who purchase products through this site are automatically deemed to have read and agreed to all disclaimers and are fully responsible for any results experienced by using the product. The customer hereby frees Wardah from any claims for losses incurred due to product misuse, product modification, and / or the results of using the product.

  • If any part of these Terms and Conditions is declared invalid or unenforceable, then that provision must be deemed removed from these Terms and Conditions and the other parts of the Terms and Conditions will remain in full effect.


Modifications of Websites

  • Wardah reserves the right to change the Terms and Conditions and notices held by the Wardah website. You are responsible for regularly reviewing these Terms and Conditions due to its binding.

  • Some of the provisions of these Terms and Conditions can be replaced by express legal notices based on the terms located on certain pages on this site.

  • Wardah reserves the right to make changes and corrections to this site, when we consider it appropriate and without notice.


Wardah Beauty

PT Paranova Global Optima

Jl. Ciledug Raya No. 10, Kelurahan Ulujami, Kecamatan Pesanggrahan, Kota Jakarta Selatan 12250

Email : pdp@paracorpgroup.com or customercare@paracorpgroup.com