FAQ
What is your refund policy?
You can request a refund within 3 days of receiving your order. Items must be in their original condition. Some items may not be refundable.
How long will it take for my order to arrive?
Can I change my shipping address?
Can I track my order?
How do I request a refund?
How long will it take to get my refund?
Will I get a refund for shipping costs?
What is Wardah Beauty?
What makes Wardah Beauty products unique?
Where can I purchase Wardah Beauty products?
How do I create an account on the Wardah Beauty website?
What are the benefits of creating an account?
I forgot my password. How can I reset it?
Is Wardah Beauty products halal-certified?
How can I find the right product for my skin type?
Where can I find the ingredients list for each product?
How do I place an order on the Wardah Beauty website?
What payment methods are accepted?
How can I track my order?
How can I contact Wardah Beauty customer service?
Where can I find updates on new products and promotions?
Do you offer professional consultations?
What shipping options are available?
What should I do if my order is delayed?
What happens if I'm not home when my package arrives?
What should I do if my package is damaged during shipping?
My order shows as delivered, but I haven't received it. What should I do?
How can I check the status of my order?
When will my order ship?
Why hasn't my order shipped yet?
Can I change or cancel my order after it has been placed?